Welcome to Reinsails! We are committed to providing a seamless shopping experience, including clear and transparent shipping policies. Below, you will find all the details regarding our shipping methods, delivery times, costs, and more.
1. Shipping Methods
- Standard Shipping: Reliable delivery within 2-5 business days.
2. Shipping Costs
Free Shipping:
We offer free shipping for all orders
3. Delivery Locations
We ship to all 50 U.S. states, including Alaska and Hawaii. Currently, we do not ship internationally.
4. Handling Times
Orders are typically processed and shipped within 0-1 business days after payment confirmation. Processing times may vary during holidays or peak seasons.
Order cut off time : 5:00 PM EST
5. Estimated Delivery Times
- Handling Time: 0-1 (Mon – Fri)
- Standard Shipping: 2-5 (Mon – Fri)
Please note: Delivery estimates are based on carrier timelines and may be subject to delays due to unforeseen circumstances like weather or carrier disruptions.
6. Tracking Information
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your shipment on the carrier’s website.
7. Undeliverable Packages
If a package is deemed undeliverable due to incorrect address information or delivery refusal, we will contact you for further instructions. Additional shipping fees may apply for re-delivery.
8. Lost or Damaged Packages
We ensure that all packages are carefully packed. However, if your package is lost or damaged in transit, please contact us within 30 days of the expected delivery date at info@reinsails.com. We will work with the carrier to resolve the issue promptly.
9. Shipping Restrictions
Certain items may have shipping restrictions based on your location or legal regulations. If an item cannot be shipped to your address, you will be notified during checkout.
10. Contact Us
If you have any questions about our shipping policy or need assistance, please reach out to us:
- Email: info@reinsails.com
- Phone: +1 865 273 9257
- Business Hours: Mon – Fri (8am – 5pm EST)